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Built exclusively for law firms

The firm that answers first wins the case.

Law Ops Forge staffs, trains, and powers the client intake that grows your practice — trained legal intake specialists answering around the clock, the Google Local Services Ads and reviews that get you found, and the technology that makes every step seamless for your clients.

Exclusively law firms 24/7/365 coverage Speed-to-lead in seconds
Does this sound familiar?

You built the firm. Now it’s running you.

Most owners we meet aren’t short on effort — they’re buried in it. If any of these sound like your week, it’s exactly what Law Ops Forge is built to fix.

Leads slip through the cracks

You pay for calls and clicks that never become signed cases — because no one answered fast enough or qualified them well.

Growth has plateaued

You’re working harder than ever, but revenue has flattened and the next level keeps moving further away.

Always fighting fires

The day vanishes into operational chaos, leaving no room to work on the firm instead of in it.

The income doesn’t match the hours

You carry the time and the risk, but your take-home doesn’t reflect everything you pour into the practice.

The team is hard to run

Without a clear intake playbook, results swing from person to person and managing it all lands back on you.

Marketing you can’t measure

You’re spending to get found, but can’t trace the spend to signed cases — so you never really know what’s working.

A world of endless choice

Your next client calls three firms and signs with whoever answers first. We make sure that firm is yours.

<30sSpeed to answer
24/7Coverage · 365 days
100%Law-firm focused
1Partner for it all
What we do

Everything your intake needs, under one roof.

From the first ring to the signed retainer, Law Ops Forge handles the people, the marketing, and the technology behind your client intake — so your attorneys can focus on practicing law.

01

Legal Intake Call Center Staffing

Trained intake specialists who answer every call, qualify every lead, and book consultations as a seamless extension of your firm — never an obvious outsourcer.

  • Inbound & outbound
  • After-hours & overflow
  • Bilingual options
  • CRM logging
02

Remote Staffing for Law Firms

Vetted remote talent for intake, scheduling, case-status calls, and back-office support — scaled up or down as your caseload and campaigns move.

  • Dedicated or shared
  • Time-zone coverage
  • QA monitoring
  • Fast onboarding
03

Full Intake Training & Coaching

We don't just place people — we train them on legal intake, empathy, and objection handling around your playbook, with ongoing 1:1 coaching and call scoring.

  • Onboarding curriculum
  • Call reviews
  • Scorecards
  • Refreshers
04

Google Local Services Ads & Ratings

We manage your Google Local Services Ads — the "Google Screened" units at the top of legal searches — plus the review pipeline that keeps your firm ranking and trusted.

  • LSA setup & bids
  • Google Screened
  • Review generation
  • Reputation monitoring
05

Legal Technology Development

Custom integrations, dashboards, and automations across your CRM, phones, and intake tools — built to fit exactly how your firm actually works.

  • CRM setup
  • Integrations
  • Reporting dashboards
  • Custom builds
06

Process Streamlining & Operations

We map and rebuild your intake-to-signed-case workflow to remove friction, plug the leaks losing you cases, and make every handoff seamless for your clients.

  • Workflow audit
  • SOPs
  • Automation
  • KPI tracking
Advisory & growth

Growth programs for firm owners.

Beyond running your intake day to day, we coach the business behind it — so you drive revenue, systematize operations, build a stronger team, and get your time back. Choose the level of support that fits where your firm is now.

01

Private Consulting & Advisory

A personalized, month-to-month partnership focused on your firm’s goals — hands-on strategy across revenue, profitability, operations, and leadership, built around your vision.

  • 1:1 strategy
  • Month-to-month
  • Revenue & ops
  • Owner coaching
02

Law Firm Owner Mastermind

A curated peer group of non-competing firm owners — a confidential room to share what’s working, pressure-test decisions, and grow alongside owners who get it, with expert facilitation.

  • Curated peers
  • No competitors
  • Confidential
  • Expert-led
03

Sales & Intake Accelerator

An intensive program built to lift your consultation-to-signed-case conversion. We train your entire intake and sales team on the skills, scripts, and follow-up that turn more calls into clients.

  • Whole-team training
  • Higher conversion
  • Scripts & follow-up
  • Cohort-based
Fractional leadership

A Fractional COO for your firm — the operator you can’t yet hire full-time.

Our advisory keeps an owner sharp from the outside. A Fractional COO steps inside the firm and runs the business behind the law — owning intake, team structure, systems, and the numbers on a part-time, retained basis, for a fraction of a full-time executive. COO-level horsepower without the salary, the ramp-up, or the hiring risk.

What your Fractional COO owns

Operations & team

Org design, clear seats and ownership, role clarity, and the accountability that stops results swinging from person to person.

Systems & technology

Intake and CRM workflows, documented SOPs, dashboards, and automation — so the firm runs on process, not on memory.

Numbers & margin

KPIs at every seat and clear visibility down the revenue chain — leads, conversion, matters, billing, collections, and net margin.

Growth without chaos

We take intake, marketing, and back-office off the owner’s plate and manage to outcomes — so scaling doesn’t just mean more fires.

One operator over intake, team, systems & numbers
How it works

How we plug into your firm.

A clear, four-step path from first conversation to a fully managed intake engine — with no disruption to your clients along the way.

Discovery & intake audit

We listen to your calls, map your funnel, and find exactly where cases are leaking before we change a thing.

Build your team & systems

We staff your roles, configure your tech, and set up Local Services Ads and reviews around your goals.

Train & launch

Your dedicated team is trained on legal intake and your playbook, then goes live as a seamless extension of your firm.

Optimize & scale

We monitor calls and KPIs, coach weekly, and flex coverage up as your campaigns and caseload grow.

Why Law Ops Forge

Built like part of your firm — not a vendor.

Exclusively law firms

We speak legal intake — terminology, qualification, and empathy — not generic, scripted customer service.

One partner, fewer vendors

Staffing, ads, reviews, and technology in one place — accountable to one set of results.

Trained, not just hired

Coaching, call scoring, and quality assurance are baked into every placement from day one.

Data you can act on

Clear reporting on leads, sources, and conversions so you always know what's working.

Your firm at the center — staffing, ads & tech in orbit
Sample testimonials · replace with your own

What managing partners tell us.

"Our signed cases climbed within the first month. Callers think they're talking to our own front desk — the experience is that seamless."

PIManaging PartnerPersonal Injury Firm

"They rebuilt our intake workflow and took over our Local Services Ads. We finally know our true cost per signed case — and it's dropping."

FLOwnerFamily Law Practice

"The coaching is what sets them apart. Our intake team is sharper than it's ever been, and the weekly call reviews keep everyone accountable."

ODOperations DirectorMulti-State Injury Firm
Questions law firms ask us

Frequently asked questions.

Do you only work with law firms?
Yes. Law Ops Forge works exclusively with law firms. Because legal intake is all we do, our specialists understand legal terminology, lead qualification, case-type nuance, and the empathy a caller in a stressful situation needs — instead of generic, scripted customer service.
Are your intake agents trained specifically on legal intake?
Yes. Every agent completes our legal intake curriculum covering empathy, qualification, objection handling, and your firm's specific playbook, then receives ongoing one-on-one coaching and call scoring. We place trained specialists, not just staff.
How fast can you get an intake team up and running?
Most firms launch within two to three weeks. We begin with a discovery and intake audit, configure your tools, build your scripts, and train your dedicated team before going live — so the transition is seamless for your clients.
What are Google Local Services Ads, and do you manage them?
Google Local Services Ads (the "Google Screened" units at the very top of legal searches) let law firms appear above traditional ads and pay per qualified lead. Law Ops Forge manages setup, the Google Screened verification, budgets and bidding, lead disputes, and the review pipeline that keeps your firm ranking and trusted.
Can you cover after-hours, weekends, and overflow calls?
Yes. We provide 24/7/365 coverage including nights, weekends, holidays, and overflow during peak campaigns — so a potential client never reaches voicemail and never has a reason to call the next firm on the list.
Do we have to replace our current phone system or CRM?
No. We integrate with the tools you already use — your CRM, phone system, and intake software — and only recommend changes where they remove friction. Our technology team can also build custom integrations, dashboards, and automations around your existing stack.
How do you protect client confidentiality and data?
Confidentiality is built into our training and our tools. Agents are trained on handling sensitive legal information, access is controlled, and we operate within secure, monitored systems so your clients' information stays protected.
What is a Fractional COO, and how is it different from your consulting?
A Fractional COO is an experienced operations executive who runs the business side of your firm part-time, on a retained basis — owning intake, team structure, systems and SOPs, technology, and your key numbers. Where our Private Consulting advises the owner from the outside month to month, a Fractional COO embeds in the firm and manages operations to outcomes — giving you COO-level leadership without the cost, ramp-up, or risk of a full-time hire.
Scale · Streamline · Succeed

Ready to capture every case you're paying to get?

Get your free intake & sales audit and we'll show you exactly where cases are slipping — and what a fully managed, seamless intake engine would look like for your firm.