What your Fractional COO owns
Operations and team
Org design, clear seats and ownership, role clarity, and the accountability that stops results swinging from person to person.
Systems and technology
Intake and CRM workflows, documented SOPs, and automation built by our in-house development team, so the firm runs on process, not memory.
Numbers and margin
KPIs at every seat and clear visibility down the revenue chain: leads, conversion, matters, billing, collections, and net margin.
Growth without chaos
We take intake, marketing, and back office off the owner's plate and manage to outcomes, so scaling means more capacity, not more fires.
Systems, bundled
One system. Everything live.
Most firms end up paying for pieces that do not talk to each other: a review tool, a ratings service, a reporting dashboard, and a spreadsheet someone updates by hand. We build lasting systems that replace that patchwork with one bundle, saving time, money, and effort.
Automated Google review responses
Every review gets a timely, on-brand reply without anyone on your team writing one by hand.
Local Services Ads rating management
Ongoing management of your LSA ratings and reviews to protect the quality score and ranking that drive your lead volume, with no extra system for your team to log into.
We plug into what you already run
We connect to your existing CRM, phone system, and ad accounts to pull the data out. Nothing new to buy, nothing new for your team to learn.
One dashboard, live data, daily review
Marketing performance, marketing metrics, firm performance, operations, and finance oversight, consolidated into a single dashboard built for a five-minute daily check instead of a monthly scramble.
A certified operator who stays embedded in the work
A generic consultant studies your firm and hands you a set of recommendations, then moves on to the next client. A Fractional COO stays in the operation, makes sure the plan actually gets followed, and adjusts it as your firm changes. Most process fails at follow-through, long after the idea stage is over.
For active overhauls
Firms in the middle of rebuilding intake, staffing, or systems benefit from daily involvement while the new way of working gets established.
For steady growth
Once processes are running, a weekly or biweekly cadence keeps momentum and catches issues before they compound.
For mature operations
Firms with a stable operation often only need monthly oversight to stay on track and catch drift early.
Cadence is set around what your firm needs right now, and it can change as your firm does.
Free self-assessment
Does your firm actually need a Fractional COO?
Check every statement below that is true for your firm right now. The assessment covers every core area of running a practice, so it works the same way whether you handle personal injury, family law, criminal defense, immigration, estate planning, or anything else.
Intake and lead response
Marketing and client acquisition
Staffing and team structure
Technology and data
Financial operations
Case management and process
Owner time and strategic capacity
See the math for your own firm
What is a missed or delayed call actually costing you?
This is an illustrative estimate to help you think about the math, not a guarantee or a measurement of your firm's actual results.
About the Fractional COO program
Yes. This is not a generic consultant with a title. The program is led by a certified operations and workflow expert, the same discipline Law Ops Forge itself was built on.
Whatever cadence your firm actually needs: daily, weekly, biweekly, or monthly. Oversight is set based on where your firm is right now, and it can change as your needs change.
Advisory is a strategy partnership: sessions built around your goals, with you making and executing the decisions. A Fractional COO is embedded execution: they own the day to day operations, team structure, and systems directly, with oversight fit to your firm.
Not typically. Most firms bring in a Fractional COO because no one on the current team has the bandwidth or the specific operations background to own this work, not to replace an existing role.
Scale. Streamline. Succeed.
See if a Fractional COO fits your firm.
A short conversation is enough to tell whether this is the right level of support right now.