Privacy Policy

This Privacy Policy explains how Law Ops Forge ("Law Ops Forge," "we," "us," or "our") collects, uses, and shares information when you visit lawopsforge.com (the "Site"), contact us, or engage the services we provide to law firms (the "Services"). By using the Site, you agree to the practices described in this policy.

1. Information we collect

Information you provide to us

When you submit a contact or consultation request, call or email us, subscribe to updates, or otherwise communicate with us, we may collect your name, business name, role, email address, phone number, the contents of your message, and any other details you choose to share.

Information we collect automatically

When you visit the Site, we and our analytics providers may automatically collect your IP address, device and browser type, operating system, referring pages, the pages you view, links you click, and the dates and times of your visits. We collect this information using cookies and similar technologies (see Section 3).

Information we process on behalf of clients

In delivering the Services, we may receive and process information about our clients' prospective and current clients (for example, callers and claimants), including contact details and case-related information. We process that information solely to provide the Services, under our client's instructions, and as described in our agreement with that client.

2. How we use information

• To respond to your inquiries and provide information you request;
• To provide, operate, maintain, and improve the Site and the Services;
• To communicate with you about our Services, including marketing communications you have agreed to receive (you can opt out at any time);
• To understand how the Site is used and to improve its content and performance;
• To protect the security and integrity of the Site, prevent fraud or abuse, and enforce our terms; and
• To comply with applicable laws, regulations, and legal process.

3. Cookies and analytics

We use cookies and similar technologies to operate the Site, remember your preferences, and measure traffic and engagement. We may use third-party analytics services (such as Google Analytics), which set their own cookies and process usage data on our behalf. Most browsers let you refuse or delete cookies through their settings; doing so may affect how the Site functions. Where required, we will request your consent for non-essential cookies.

4. How we share information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. With vendors and subprocessors who perform services for us (such as hosting, analytics, communications, and CRM providers) under obligations to protect the information.
• Client law firms. Where information was provided for, or relates to, Services delivered for a specific law-firm client, we share it with that client.
• Legal and compliance. When we believe disclosure is required to comply with law, regulation, or legal process, or to protect the rights, safety, or property of Law Ops Forge, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
• With your consent. For any other purpose disclosed to you at the time we collect the information.

5. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide the Services, to comply with our legal obligations, resolve disputes, and enforce our agreements. Information processed on behalf of a client is retained and deleted in accordance with our agreement with that client.

6. How we protect information

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your privacy rights and choices

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, and to opt out of marketing communications. You can opt out of marketing emails using the unsubscribe link in any message, or by contacting us at hello@lawopsforge.com.

California residents

If you are a California resident, the California Consumer Privacy Act, as amended (CCPA/CPRA), gives you rights to know what personal information we collect, to request access to or deletion of that information, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. Law Ops Forge does not sell or share personal information as those terms are defined under California law. You will not be discriminated against for exercising your rights.

EEA, UK, and other regions

If you are located in a region with data-protection laws such as the GDPR or UK GDPR, you may have additional rights, including the right to object to or restrict certain processing and the right to lodge a complaint with your local supervisory authority. To exercise any right, contact us using the details below.

8. Information processed on behalf of clients

For information we process to deliver the Services, our law-firm client is generally the party that determines the purposes and means of processing (the "controller" or "business"), and Law Ops Forge acts as a "processor" or "service provider." If you are an individual whose information was provided to a law firm and processed by us on its behalf, please direct privacy requests to that firm; we will support the firm in responding to your request.

9. Children's privacy

The Site and Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 18 (or under 16 where applicable). If you believe a child has provided us personal information, please contact us so we can delete it.

10. Third-party links

The Site may link to third-party websites and services that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy practices.

11. International visitors

Law Ops Forge is based in the United States and processes information in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your country.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

13. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at hello@lawopsforge.com or (803) 887-6070.